“Inclusive Design is a methodology, born out of digital environments, that enables and draws on the full range of human diversity. Most importantly, this means including and learning from people with a range of perspectives.”

Exclusion happens when we solve problems using our own biases.

Designing for inclusivity not only opens products and services to more people, it also reflects how people really are. All humans grow and adapt to the world around them and we want designs to reflect that.

Everyone has abilities, and limits to those abilities. Designing for people with permanent disabilities actually results in designs that benefit people universally.

Human beings are the real experts in adapting to diversity. Inclusive design puts people in the centre from the very start of the process, and those fresh, diverse perspectives are the key to true insight.

Inclusive Design is the design of a service or product so that it can be accessed and used by as many people as possible, regardless of their age, gender or disability. Inclusive design keeps the diversity and uniqueness of each individual user in mind. In order to do so, designers need to include users in the design process to assist with tackling as many possible user technology frictions as possible.

The Principles of Inclusive Design

The Commission for Architecture and the Built Environment (CABE) published and promoted the principles of inclusive design as it relates to the built environment:

• Inclusive – so everyone can use it safely, easily and with dignity
• Responsive – taking account of what people say they need and want
• Flexible – so different people can use it in different ways
• Convenient – so everyone can use it without too much effort or separation
• Accommodating for all people, regardless of their age, gender, mobility, ethnicity or circumstances
• Welcoming – with no disabling barriers that might exclude some people
• Realistic – offering more than one solution to help balance everyone’s needs and recognising that one solution may not work for all

Below is a video i found very relevant and an interesting watch: