Maze | User Research & Testing Platform

During this round of testing I encountered more issues than my previous round of testing. People were having issues maze of their iPhones and safari etc which has resulted in some unclear results as people have to bounce or leave the testing due to technical issues. If I were to complete the testing again, I’d instruct people better on the platforms needed to perform the testing, now that I know the limitation that Maze has as an online tool!

However, for those who could successfully complete the tasks, I found that all areas of my app were now at a good place and easy for a wide range of user types to complete. Once users had completed this round of testing I also asked them to complete a sus questionnaire i set up using material provided by Kyle and for those completing it online, I used usability hub to gather their feedback.