User testing is the process through which the interface and functions of a website, app, product, or service are tested by real users who perform specific tasks in realistic conditions. The purpose of this process is to evaluate the usability of that website or app and to decide whether the product is ready to be launched for real users. For relevant results, the testers shouldn’t be directed too much and should be allowed to interact with the website or app naturally, to see if the system is intuitive and comfortable enough to use by people who aren’t yet familiar with it.

But why is it important?

The purpose of this process is to evaluate the usability of that website or app and to decide whether the product is ready to be launched for real users.

Software testing helps to understand where your software has errors, missing requirements or gaps. Testing software can be done using automated tools or manually.

How to do user testing?

First off, define a goal. Prepare the test object whether it be low or high-fi prototypes. Select a testing method and write up a testing script. Then recruit your test subjects, perform the testing and analyse and evaluate your results.

In order to get usable results…

• the users must be representative of the actual user base of the product or service.
• the test must be impartial so that a user’s actions are not influenced in ways that lead to a bias result.
• the sessions are documented or recorded for later review.
• the results are examined by UX experts to determine the recommendations that follow.

User testing should ideally be performed on every project. The best designers in the world can’t foresee every possible user action and reaction – designers have ideas based on best practice and experience, so testing allows the ideas to be validated. Validation is vital to reducing risk.

Research Sources:

*https://www.omniconvert.com/what-is/user-testing/*

*https://www.everyinteraction.com/definition/user-testing/*

Keeping all this information in mind will be important to my testing process in order to achieve useful feedback from my intended target audience to better my apps final outcome. User testing is an area of UX that I have limited experience in so understanding what is expected should help me when it comes time to perform user testing on RX Ready.